Actionable Feedback Policy
Last updated: February 2026.
We Welcome Feedback
Hert Bots Ltd values feedback from readers, clients, and the wider community. We believe feedback helps us improve the quality and accuracy of our content and services.
How to Submit Feedback
You can submit feedback by:
- Emailing us at info@hertbots.com
- Using our contact form
Please include specific details about the content or service you are providing feedback on, including a link to the page if applicable.
How We Handle Feedback
All feedback is reviewed by the editorial team. We commit to:
- Acknowledging receipt of feedback within two working days
- Reviewing the feedback and determining whether action is needed
- Responding with our decision or the action taken within five working days
- Updating published content where feedback identifies a genuine error or improvement (see our Corrections Policy)
What We Act On
We are most likely to act on feedback that:
- Identifies a factual error in our content
- Highlights outdated information that needs updating
- Suggests a genuinely useful improvement to existing content
- Raises a concern about fairness, accuracy, or inclusivity
Contact
For all feedback, please contact info@hertbots.com.