Stop losing the leads you already paid for
Most local businesses lose half their enquiries to slow responses. A lead that waits 30 minutes is basically dead. We plug that gap with automated follow-up that fires within seconds.
The problem nobody talks about
I had a plumber in Hitchin tell me he was spending £1,500 a month on Google Ads. Fair enough. Then I asked how quickly he responded to new enquiries. He said 'usually the same day'. Same day. That's like setting fire to money.
Every study on this says the same thing. Respond within 5 minutes and you're 10x more likely to make contact. Wait an hour and the lead has already called someone else. Wait a day and you might as well not have bothered running the ad.
The brutal truth is that most small businesses are brilliant at their trade and terrible at following up. No shame in it. You're busy doing the actual work. But those missed leads are costing you thousands every month.
How the system works
Every enquiry from your website, ads, social media, and phone calls lands in one place. Not scattered across email inboxes, Facebook messages, and voicemails. One system.
The moment a lead comes in, automated sequences kick off. A text goes out within 60 seconds. An email follows up. If they don't respond, the system tries again at sensible intervals. No lead falls through the cracks because you were up a ladder or in a meeting.
- Instant text and email response to every new enquiry
- Multi-channel follow-up sequences (SMS, email, voicemail drops)
- All leads tracked in one CRM dashboard
- Automated reminders so nothing gets forgotten
- Works while you sleep, while you're on a job, while you're on holiday
What this actually looks like day to day
You wake up, check your phone, and see three new leads that came in overnight. All three have already been contacted. One has already booked a call for 10am. Another replied asking for a quote. The system caught them while you were asleep.
That's the difference. You're not chasing leads anymore. The system does the chasing. You just show up and do the work you're good at.
A decorator we work with in Baldock went from closing maybe 2 out of every 10 enquiries to closing 5 or 6. He didn't get better at decorating. He got faster at responding.
Lead capture for North Hertfordshire businesses
We work with tradespeople, clinics, and service businesses across Hitchin, Letchworth, Stevenage, Baldock, and Royston. The follow-up problem is the same everywhere, good businesses losing good leads because the response is too slow.
Our system is built specifically for local service businesses. It understands how your customers buy and follows up accordingly. No generic marketing automation. Proper, personalised sequences that feel human even though they're automated.
Stop losing leads tonight
Book a call and we'll show you exactly how many enquiries you're probably losing right now, and how to catch every single one.
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